my motorola cable box is frozen when I power it on. How can i reset it?

Question

my motorola cable box is frozen when I power it on. How can i reset it?

Answer 1

Turn off the box, then pull the power cord on the box. Let it sit for a minute or two, then plug the power cord back in and turn on the box.



You can find manuals online from Motorola:

http://broadband.motorola.com/dvr/news_faq.asp#manuals



If all else fails ... contact your cable company customer service.

Answer 2

Unplug it from the wall, wait 30 seconds then plug it back in.